These Terms of Service (“Terms”) govern access to and use of qualtrexcraxylon.world (the “Site”) and purchases of Frenico-branded dietary supplements and related merchandise (collectively, “Products”) offered by the operator identified below (“we”, “us”, “our”). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, discontinue use immediately.
Operator: Qualtrexcraxylon.world, Strandbygade 27, 6700 Esbjerg, Denmark · chat@qualtrexcraxylon.world
1. Eligibility and capacity
You must be at least eighteen years old and capable of entering a binding contract under the laws of your jurisdiction. If you use the Site on behalf of a business, you represent that you have authority to bind that entity. We may refuse service to users who breach these Terms or pose fraud or compliance risks.
2. Product information and regulatory status
Products are food supplements for adults unless a label states otherwise. They are regulated under applicable EU and Danish food law, not as medicines. Website and marketing text must not contradict the product label. Nutrition and health claims may only appear as authorized on the label under EU Regulation (EC) No 1924/2006 where applicable. Descriptions on the Site are not medical advice, diagnosis, or treatment. Always read labels, warnings, and directions. Consult a qualified professional before use if you are pregnant, nursing, taking medication, or managing a medical condition.
2a. Advertising and destination accuracy (including Google Ads)
If you reach this Site from online advertising, the ad and landing page are designed to match: we do not promise specific health outcomes, before-and-after results, or unsubstantiated efficacy. Prices, offers, and stock are subject to change; checkout or written confirmation prevails. Business identity: Qualtrexcraxylon.world, Strandbygade 27, 6700 Esbjerg, Denmark.
3. Account registration
Where accounts are offered, you must provide accurate information, safeguard credentials, and notify us of unauthorized access. We may suspend accounts involved in abuse, chargebacks, or policy violations. You may close your account subject to completion of outstanding orders.
4. Orders, acceptance, and pricing
Product listings are invitations to treat, not binding offers. An order is accepted when we send an order confirmation or ship the goods, whichever occurs first under our internal process. We may cancel orders affected by pricing errors, stockouts, suspected fraud, export restrictions, or force majeure. Prices include VAT where required by law; currency is displayed at checkout. Shipping fees, taxes, and duties are shown before payment submission.
5. Payment
Payments are processed by certified payment partners. You authorize us and our processors to charge your selected method for the total shown. We may perform verification checks. Failed payments may void the order. Chargebacks should follow the Refund Policy coordination steps where possible.
6. Shipping, title, and risk
Delivery timelines are estimates. Title passes according to Incoterms or consumer rules applicable to your shipment. Risk of loss generally transfers when the carrier collects the parcel unless mandatory law provides otherwise. You must provide accurate delivery details; redelivery fees may apply if access fails.
7. Consumer rights and withdrawal
EEA consumers typically enjoy a fourteen-day right of withdrawal for distance contracts, subject to exceptions for sealed goods that are unsuitable for return due to health protection when opened. Detailed procedures appear in the Refund Policy.
8. Acceptable use
You may not misuse the Site, including by hacking, scraping in a manner that degrades performance, distributing malware, infringing intellectual property, harassing staff, posting unlawful content, or circumventing security. We may investigate and cooperate with authorities.
9. Intellectual property
All trademarks, logos, copy, layouts, photographs, and software on the Site are owned by us or licensors. No license is granted except for limited personal browsing and transactional copies necessary to complete a purchase. Any unauthorized use may violate civil and criminal law.
10. Third-party links
The Site may reference independent websites. We are not responsible for their content or privacy practices. Access them at your own risk.
11. Disclaimer of warranties
To the fullest extent permitted by law, the Site and Products are provided “as is” without warranties of merchantability, fitness for a particular purpose, or non-infringement, except those that cannot be excluded under mandatory consumer protection statutes.
12. Limitation of liability
To the extent permitted by Danish law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill arising from Site use or Product consumption. Our aggregate liability for direct damages is limited to the amount you paid for the relevant order in the twelve months preceding the claim unless a higher floor is mandated for consumers.
13. Indemnity
You agree to indemnify and hold harmless our team, affiliates, and processors from claims arising out of your misuse of the Site, violation of these Terms, or infringement of third-party rights, except where prohibited by law.
14. Governing law and disputes
These Terms are governed by the laws of Denmark, without regard to conflict-of-law principles, except that mandatory consumer protections in your country of residence remain unaffected. Courts in Denmark have jurisdiction where permitted. You may also use the EU Online Dispute Resolution platform for consumer disputes.
15. Changes
We may update these Terms to reflect legal, operational, or product changes. We will post the revised version with a dynamic effective date at the top. Material changes affecting fees or liability will be communicated as required by law.
16. Severability and entire agreement
If any provision is held invalid, the remainder remains enforceable. These Terms, together with policies linked herein, constitute the entire agreement regarding the Site and distance sales described here.
17. Contact
Questions about these Terms: chat@qualtrexcraxylon.world or Strandbygade 27, 6700 Esbjerg, Denmark.